The Quest for Workplace
Excellence 

The Quest for Workplace Excellence is a complimentary monthly newsletter for every CEO, manager, and HR professional who wants to build a culture in their organization where employees love to come to work and customers love to do business. Click subscribe below to be taken to our sign up page.

Subscribe

In this Issue:

Great Leaders are Grateful


Connect with Us:

Watch us on YouTube

Follow Us on
Twitter


Subscribe to Our Blog


Related Blog Entries:

The Most Powerful Word in Leadership

Effective Managers Do Things Differently

Communication . . . An Ongoing Organizational Challenge



Introducing our newest book

How Leaders Build Organizations Where Employees Love to Come to Work

ORDER



 


"Feeling gratitude and not expressing it is like wrapping a present and not giving it."

William Arthur Ward


During Thanksgiving, many people gathered around their tables and expressed gratitude for what they have. The food on their plates. Loved ones at their side. Another day to enjoy life. This is a wonderful way to remind ourselves of what we have and to show our gratitude towards others.

Thanksgiving has come and gone but this attitude of gratitude must remain. Not only in our personal lives, but in our professional lives as well. As you read this, we hope that you will think of all the things and people for which you are grateful.

If you have any examples you would like to share with us and the rest of our readers about great ways to show others appreciation, email Peter@pbsconsulting.com.

Strive for excellence, not perfection,

Peter B. Stark and Jane S. Flaherty


Great Leaders are Grateful

Eleven years ago, Brittany, my fourteen-year-old daughter, passed away while waiting for a heart transplant. Losing a child is one of life’s toughest challenges. Parents can never be prepared to effectively deal with the loss. About three months after Brittany’s passing, my wife Kathleen dragged me to a grief group where parents who had also experienced the loss of a child gathered to offer hope and support to each other. It was at this grief group that I was given a life changing lesson in gratitude.

When it was my turn to speak, I shared with the group, “There is nothing in life worse than losing a child.” Most of the parents nodded their heads in agreement with the exception of the man sitting next to me. This man, through tears and a broken voice, said, “Yes. There is something in life worse than losing a child. Losing two children is worse.” He went on to tell the group that he lost one child in an auto accident and another child through suicide. As we drove home that night, I told Kathleen that from this point forward, I need to focus on being genuinely grateful for what I do have.

There is a lot of research to support the value of being grateful for the people and things in your life. Sonia Lyubomirsky, a psychology professor at UC Riverside, shares in her book, The How of Happiness, that people who are grateful have been found to be relatively happier, hopeful, helpful, forgiving and energetic when compared to those who are less disposed to gratefulness.

So how does being grateful relate to great leaders? In recent videos and articles, we have shared the point that leaders may or may not have a title and/or position of authority. What all great leaders do have in common is the ability to build a relationship where others want to willingly follow them. Think about it. It’s very likely that the people you enjoy being around and following are people who value you and are grateful that you are in their life. As a leader, the more grateful you are, the chances are, the more people there will be who want to willingly follow you.

The following eight tips will help you further along the great leadership path by being even more grateful.

  1. Be genuinely grateful. Telling someone you are grateful for them in your life is a lot like saying, “I love you.” People can tell when you genuinely mean it, and they can also tell when a leader is doing or saying something because it is part of the job description. If you are not genuine and don't believe it in your heart, these eight tips will most likely not work. People don’t follow leaders who are not authentic.

  2. Make a personal gratitude list. On a daily basis, list the things in your personal life for which you have genuine gratitude. This may include things like your physical health, your significant other, family, your home, your job, your financial stability, your spiritual relationship and your friends. See if you can come up at least twenty people or things in your personal life for which you are grateful.

  3. Make a business gratitude list. List the people and things on the business side of your life for which you are grateful. This could include team members, internal and external customers, clients and even challenges or obstacles to overcome.

  4. Be specific. It’s nice to tell your significant other you are grateful that he or she is in your life. It is even better to tell him or her specifically why you are so grateful for them. With your team, you may even have people start a meeting by telling other team members one specific reason they are grateful for another team member’s contribution.

  5. Say or write thank you. In 1996, Jane and I wrote a book titled The Competent Leader. Our parents, now almost 90 years old, thought a better title would have been Grandma was Right. Grandmas know the importance of manners. Saying please and thank you go a long way in the world of leadership. When someone gives you a gift, it's polite to thank them. When you express gratitude, you indirectly tell people that they have given you a gift and that you are grateful for what they have done for you.

  6. Stop complaining. The only people who have no problems are dead people. This past Thanksgiving, we made lunches and delivered them to homeless people on the streets of San Diego. As I gave one man his lunch and ice tea, I said, “God bless you.” This man, with all his possessions in a grocery cart replied, “With people like you who bring me food to eat, God does bless me.” There is always someone out there who has it worse off than you do. Complaining seldom helps change your situation.

  7. Live one level below your means. It is hard to be grateful when you are trying to live a life that is over your head and ability to financially support the lifestyle. Focusing on what you want or don’t have tends to lead to unhappiness. Be grateful for what you do have.

  8. Volunteer. Giving others your time, talents and treasures is a great way to tell them, both directly and indirectly, that you value them and are grateful that they are a part of your life.

Put these eight tips into practice and you will be walking the path with other great leaders who know that leadership is all about building relationships where others choose to willingly follow you.

For many businesses, this past decade has been filled with some exciting moments, as well as some rough patches. We want to let you, our clients, know that we appreciate you and have enjoyed working with each and every one of you throughout the last two decades. As we look forward into the new year, and the new decade, we wait with anticipation for all that is to come. New friendships. New partnerships. New opportunities to do what we love to do while helping other businesses. Thank you and happy holidays!

 

Need help? Peter Barron Stark Companies has been building organizations where employees love to come to work and customers love to do business for more than twenty years.

Our Services Include:

Please visit our website, www.peterstark.com, contact us via email, peter@pbsconsulting.com or call us toll free, 877.727.6468.

  WWW.PETERSTARK.COM                               WWW.EMPLOYEEOPINIONSURVEYS.COM


If you'd like to forward this issue to a friend or colleague, please click "forward email" below.

 

11417 W. Bernardo Ct.

San Diego, CA 92127

 

(858)451-3601

(858)451-3604 Fax