Behavior-Based Interviewing

Hiring the right person is critical to every company's and leader’s success. Selecting people who possess skills and experience appropriate for the job and are a good organizational fit results in greater staff retention, increased productivity, better teamwork, higher staff morale, and enhanced company reputation.

Behavior-based interviewing enables you to tap into a candidate’s past experiences to determine their ability to perform the job. You will learn about an interviewee’s actual knowledge, skills, and abilities as demonstrated in previous positions, rather than being told what the interviewee thinks you want to hear. Behavior-based interviewing will give you an edge in selecting the person who will make the most successful contribution to your organization.

This training program is designed to help participants gain the skills needed to prepare for and conduct behavior-based interviews and to hire the best-qualified person for the position. Skills will be developed in the following areas: identifying job skills and competencies; advance preparation for the interview; conducting the interview; and selecting the right candidate.

OBJECTIVE

 Participants will develop skills to conduct behavior-based interviews and select candidates that will be successful in the position for which they are hiring.

KEY TOPICS

 The benefits of behavior-based interviewing

 The cost of staff turnover

 Characteristics of great interviewers

 Interviewing Self-Assessment

 The seven-step interview sequence

 Planning for the interview

 Developing effective interview questions

 Tips for conducting successful interviews

 Effective and appropriate use of questions

 Questions you can legally ask an applicant...A Pop Quiz

 The dangers of litigation due to faulty hiring practices