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Companies that perpetuate the
myth that virtual teaming is business as usual, just on a
distributed scale, often encounter serious challenges in team
leadership, communication and conflict resolution. Some leaders,
who are highly effective when managing team members in the same
location, may lack the skills needed to lead a virtual workforce.
On the other hand, organizations which recognize that different
leadership and coaching skills are required to develop and maintain
high-quality, trusting relationships, are much better prepared to
lead distance teams. These organizations are committed to providing
the training and support needed to ensure the success of their
virtual teams and long distance leaders.
OBJECTIVES:
This one-day program provides
managers with the tools and skills they need to be effective leaders
and coaches to distanced direct reports, some of whom they may never
even have met. Managers will also develop skills to create a
motivating environment and provide employees with feedback that
develops their full potential and empowers them to excel and make
positive contributions to the organization.
KEY TOPICS:
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Characteristics of great
leaders and coaches of distance teams
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Characteristics of
high-performing distance teams
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Develop a compelling,
positive vision and team purpose
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Clarify operating principles,
goals, roles, expectations, and milestones
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Establish communication
channels with clear boundaries
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Appropriately identify
behaviors, not attitudes, that require coaching
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Measure behavior using
objective standards
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Give and receive feedback
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Make feedback specific
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Effectively handle
performance problems
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Deal with difficult or
challenging employees without losing your composure
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Practice using a virtual
coaching model to correct performance problems
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Motivate the virtual team
member without using money
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