The Art of Getting What You Both Want! Managers, supervisors, and employees frequently face situations requiring negotiation skills. Agreeing on appropriate schedules and deadlines for projects, solving problems with clients, obtaining organizational resources, setting the salaries of subordinates, acquiring more staff for your department, and maintaining high customer service standards with your staff are just a few of the many situations that necessitate high-level negotiation skills.

Utilizing effective negotiation skills is the only realistic approach to successfully meet the challenges of today's rapidly changing environment. In this course, you will learn successful negotiation techniques and strategies and practice negotiation skills in typical situations encountered by managers, supervisors, and employees.

This program can be presented in a one- or two-day format, and can be customized for:
 

Sales Professionals, Purchasing Agents, Law Professionals (Partners, Associates and Administrators), Union Negotiators, Loss Mitigators, Collectors, Realtors, and other professionals desiring strong negotiation skills.

Training Program Goal:

• To provide participants with hands-on experience in the basic skills necessary to be a successful negotiator.

Our Program Objectives:

• To provide participants with an understanding of negotiation and what makes a negotiator successful.
   
• To give participants the behavioral tools, strategies, and tactics needed to create win-win outcomes.
   
• To improve the negotiation skills of participants by having them role play negotiation situations that pertain to their work environment.