Teleconferences & CDs (Top of page)

Join us for a live 75 minute phone seminar from the convenience of your home or office.  No high tech equipment needed, just your phone! $45 per person or $199 for as many people as you can fit around a speaker phone!

Upcoming Teleconferences:

There are currently no upcoming teleconferences scheduled. To request a topic or inquire about a private teleconference training for your organization, please call us at 858-451-3601.

Past Teleconferences and CDs

Everyone Serves the Customer

        Buy CD Recording of 6-2-04 Teleconference - $45 (plus s/h)

Time Management

         Buy CD Recording of 4-28-04 Teleconference - $45 (plus s/h)

Motivating the Team Without Money

           Buy CD Recording of 3-9-04 Teleconference - $45 (plus s/h)

Coaching and Counseling for Improved Performance

           Buy CD Recording of 1-13-04 Teleconference - $45 (plus s/h)

Win-Win Negotiations 

           Buy CD Recording of 10-21-03 Teleconference - $45 (plus s/h)

Leading Change

           Buy CD Recording of 11-19-03 Teleconference - $45 (plus s/h)

Books (Top of page)

By Peter B. Stark and Jane S. Flaherty

Paperback Book - First Broadway Books Edition Revised, September 2003

Most people think of negotiating as something we do when we are making a big deal for a high-powered contract. But the truth is, we all do it every day. We negotiate deadlines and sales, purchases and relationships, in our roles as employee, manager, and salesperson. Yet a lot of negotiating books are theory-based and lack the practical tools that help us know, “If he says no, what do I say next?” In The Only Negotiating Guide You’ll Ever Need, Peter Stark and Jane Flaherty, celebrated consultants to some of the country’s top companies, take the dread out of persuasion in a series of straightforward, entertaining, and highly effective methods. They make powerful negotiating skills easy and accessible, giving you tools and knowledge you can put to use right away.

 

• Managing your time more effectively

This is an excellent series for new managers, technical managers, those who are managing Gen X employees, or those who need to lead a diverse workforce.

Includes:

• Book - Lifetime Leadership: Leaving Your Legacy
• Book - The Manager’s Pocket Guide to Leadership Skills
• Successful Supervisors: The Ten Skills Every Supervisor Must Have - Leadership CD

                Audio Products (Top of page)

 

By Peter B. Stark and Jane S. Flaherty

Compact Disc - Abridged, 3 CDs, 3 hrs., January 2004

 

By Peter B. Stark and Jane S. Flaherty

Audio Cassette - Abridged, 2 cassettes, 3 hrs., January 2004

On Sale now for $99.95!

• Developing Confidence

• Leading Change

• Building a Great Team

• Resolving Conflict

• Delivering Difficult Feedback to Improve Performance

• Hiring Winners

• Conducting Powerful (and painless) Performance Reviews

• Dealing with Different Types of People

• Achieving High-Performance Goals

• If You Want to be a Leader, You Need Followers!

• Thrive during periods of rapid organizational change
• Help people change so your organization can change
• Overcome resistance to change and lead people forward
• Empower yourself and others to lead change
• Plan and implement productive approaches to change

• Deliver difficult feedback in a way that elicits a positive response from employees
• Improve employee performance
• Identify behaviors, not attitudes, which require coaching
• Provide specific feedback and measure performance improvement

• Increase your ability to conduct effective reviews
• Help employees increase their contribution to your organization and achieve greater job satisfaction
• Review performance regularly, not just once a year
• Create performance plans to improve employee performance and develop skills for the future

• Achieve greater personal and organizational success by setting effective goals
• Align department and individual goals with organizational objectives
• Help employees focus on results, rather than on activities
• Use a simple three-step process to set SMART goals and measure your progress

• Shatter common misconceptions about conflict
• Effectively deal with the causes of conflict
• Deal successfully with each stage of conflict and the associated emotions
• Handle conflict positively and maintain healthy relationships during and after periods of disagreement

• Select people who possess skills and experience appropriate for the job
• Conduct interviews using behavior-based questions
• Develop effective interview questions
• Ask questions that are legally defensible

• Build a high-performance team.
• Successfully negotiate the four stages of team development
• Lead your team out of crisis
• Develop a clear team vision, mission, and goals.

• Improve teamwork by understanding and effectively dealing with different types of people
• Develop “Relationship Power,” the most influential leadership power
• Create an environment in which different types of people can thrive
• Establish trust, credibility, and rapport with everyone on your team
• Reduce unwarranted conflict situations

• Understand the cycle of self-esteem
• Create confidence in both yourself and others
• Utilize the power of positive self-talk to achieve greater success

                Digital Products (Top of page)

By Peter B. Stark and Jane S. Flaherty

Edition: e-book (Microsoft Reader)
 

 The Only Negotiating Guide You'll Ever Need: 101 Ways to Win Every Time in Any Situation

By Peter B. Stark and Jane S. Flaherty

Edition: Audio Download