Training Programs

Leading Change (Utilities)

This program is specifically designed for supervisors, managers, and employees who are experiencing rapid change in the utility industry. In the last few years, many utilities have been challenged by competition, downsizing, revamped product lines, new market acquisitions, redesigning systems and procedures, mergers or acquisitions, new management teams, budget cuts, or a refocused corporate culture. With the entry of competition you have been forced to be aggressive and react quickly. Otherwise, you stand to lose a substantial piece of the market. In the past these skills were not necessary for utilities. Today, they are critical to your survival. Experts predict that in the coming years there will be half the number of utility providers as there are today. You need to insure that you will be one of the survivors. Utilities that emerge as leaders are the ones who embrace and master this change successfully.

Each member of your team is affected by the accelerated pace of change that has taken place over the last decade. Some members will merely survive the winds of change, often struggling every step of the way still others will thrive on change, seizing every opportunity to learn, grow and improve your organization. This program is designed to share the secrets of how to become a "thriving" employee and ensuring a strong and successful future for your organization.

Benefits of This Program:

• Develop a positive attitude allowing you to thrive in a rapidly changing environment
• Create a positive personal vision and become personally empowered
• Practice five skills to maintain a high level of personal motivation
• Gain fifteen ideas that help build confidence and self-esteem
• Establish a personal action plan

Key Topics:

• Why do people resist change?
• What shapes our views toward change?
• Overcoming the fear of making a dramatic life change.
• Three choices every employee makes when dealing with change.
• The role of personal empowerment in the change process.
• The power of self-confidence when faced with change.
• Change starts from the inside out...five keys for dealing with personal and organizational change.
• Aim frame or blame frame...where do I/we go from here?
• Overcoming the stress and anxiety of change.
• Effectively communicating with peers and management when change brings conflict.
• Building a strong team for support...surviving the change.
• Staying motivated when the workforce is downsizing.
• Setting personal goals for professional success.
• Designing an Action Plan to successfully deal with change.